Orders & Delivery
How can I place an order?
You can easily place an order by browsing our products, adding items to your cart, and proceeding to checkout. Follow the steps to provide your details and complete the payment.
How long does it take to process my order?
Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email or message once your order is processed.
Do you offer nationwide delivery?
Yes, we deliver all across Pakistan. Delivery times may vary based on location.
How can I track my order?
You can track your order by visiting our Order Tracking Page and entering your Order ID and registered email address.
Payment & Transactions
What payment methods do you accept?
We accept bank transfers as our primary payment method. More payment options may be added soon.
How do I make a bank transfer payment?
Simply transfer the order amount to our provided Meezan Bank account and send the payment proof (screenshot) via WhatsApp to +92 319-9648377 for verification.
Can I pay via Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) for your convenience. You can pay when your order is delivered to your doorstep.
Is my payment secure?
Yes! We ensure all transactions are safe and processed securely through official banking channels.
Shipping & Delivery
What are the shipping charges?
Shipping charges depend on your location and order weight. The exact cost will be shown at checkout.
How long does delivery take?
Delivery usually takes 3-7 business days depending on your city and courier service availability.
Which courier services do you use for delivery?
We partner with trusted courier services for safe and timely deliveries. The courier company details will be provided once your order is shipped.
What happens if my order is delayed?
If your order is delayed beyond the estimated time, please contact our support team at +92 319-9648377 for assistance.
Returns and refunds
Can I return a product if I’m not satisfied?
No, we do not accept product returns. Please check all product details before placing an order.
What if I receive a damaged or incorrect product?
If you receive a wrong or damaged item, contact us immediately with photos at [email protected] or WhatsApp +92 319-9648377 for a resolution.
Do you offer refunds?
Refunds are only applicable in case of order cancellation before shipment or if we are unable to fulfill your order.
How long does it take to process a refund?
If eligible, refunds will be processed within 5-7 business days via bank transfer.
General Inquires
What products does Al-Rehman Corporation offer?
We specialize in high-quality sanitary and electric products for residential and commercial use.
Where is Al-Rehman Corporation located?
We are based in Islamabad, Pakistan and serve customers across the country.
How can I contact customer support?
You can reach us via: 📧 Email: info@alrehmanco.com 📞 Hotline: +92 518-480381 📲 WhatsApp: +92 319-9648377
Do you offer bulk or wholesale orders?
Yes! For bulk purchasing and wholesale inquiries, contact us directly for special pricing and offers.